Resources

Sites & Services Status Dashboard

Check back here any time to get up-to-date status information, including any interruptions to each individual service, portal or platform. All dates and times are Eastern Time (EST/EDT).

Sites

Status

Details

Partner Dashboard

  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time.

Horizon Experience

  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time.

Customer Website

  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time.
Advisor Hub
  • Operating normally
 

Application Manager

  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time.

Services

Status

Details

AppAssist - Digital

  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time.

AppAssist - Traditional

  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time.

Phone Systems

  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time.
Quoting Engine API
  • Operating normally
Scheduled maintenance will be taking place on October 19 from 12:01 a.m. ET to 9:00 a.m. ET. Access will temporarily be down during this time. 
General Services
  • Operating normally
We are currently investigating minor issues with emailed commission statements. For accurate statements, please access them Partner Dashboard under the Commission tab.

Get in touch

For appointed general agencies

301-810-4440
Hours: 8 a.m.–5 p.m. ET
Monday through Friday
Email us: salessupport@lgamerica.com

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