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Privacy Policy

Your privacy is important to us. At William Penn Life Insurance Company, we understand that the information you provide to us or we collect about you is private. This privacy policy is provided to you so that you will understand what William Penn does with the personal information you provide to us and the measures we take to protect your privacy.

Who has access to customer information?
The information that you provide to us is used for William Penn purposes only. William Penn employees and independent agents have access to your information, and are authorized to review it, only for the purposes of carrying out their official duties and responsibilities. William Penn employees and independent agents are required to keep customer information confidential.

Why does William Penn collect and maintain information?
As a regulated insurance carrier, William Penn is required by state laws and regulations to collect and maintain certain information about its customers. The information we collect also enables us to provide you with services and products that meet your individual needs and to provide you with the high level of customer care that you have come to expect from William Penn.

What type of information does William Penn collect and maintain?
William Penn collects and maintains various types of information about its customers. The types of information we collect and maintain about you may include:

Does William Penn disclose customer information to, or share customer information with, outsiders?

William Penn does not disclose any non-public personal financial or any non-public personal medical information about our customers or former customers to anyone, except as permitted or required by law.

 

It is William Penn’s current policy not to disclose customer information to, or share customer information with, other businesses for marketing purposes. If this policy should change, William Penn will notify you by mail, and you will be given an opportunity to request that your information not be disclosed to, or shared with, other businesses for marketing purposes.

 

William Penn is committed to ensuring that individuals' personal privacy is protected in domestic violence cases. If an insured has obtained an Order of Protection against a policyholder in connection with a domestic violence case, the insured may request William Penn to refrain from disclosing his or her address and/or telephone number to the policyholder during the period that the Order of Protection is in effect. Additionally, if the insured is a child, a parent or guardian may request William Penn to refrain from disclosing the child's address and/or telephone number and the parent or guardian's address and/or telephone number to the policyholder during the period that the Order of Protection is in effect. The Order of Protection must be a valid document issued by a court of competent jurisdiction and must be submitted to: William Penn Life Insurance Company of New York, 100 Quentin Roosevelt Boulevard, Garden City, New York 11530.
 
For further information on domestic violence services, you may contact the New York State Domestic and Sexual Violence Hotline by dialing 1-800-942-6906 or by accessing the website for the New York State Office for the Prevention of Domestic Violence online at: http://www.opdv.ny.gov/help/dvhotlines.html.


How can I contact William Penn if I have privacy questions?
If you have any questions about the privacy of your information, you can contact the Customer Service Department by:

Mail:
Customer Service Department
William Penn Life Insurance Company of New York
100 Quentin Roosevelt Boulevard
Garden City, New York 11530

E-mail:  Customerservice@wpenn.com


Phone: 1-800-346-4773