Jackie Morales joined Legal & General America in 2016, and now serves as Senior Vice President and Chief Operating Officer. She is a two-time graduate of Southern Methodist University, with an undergraduate degree in Humanities and an MBA with a specialty in Finance. Jackie is a director on the boards of Banner Life Insurance Company and William Penn Life Insurance Company of New York.
Prior to joining LGA, Jackie was with AXA US, where she was first the Managing Director of the company’s annuity operation and then of their life insurance operation, where she oversaw the first completely paperless "agent to customer" experience. In her more than 20 years' experience as a life insurance executive, she has focused on advancements in digital innovation, systems hardware and software design and upgrades, and has been a driver of the use of data analytics to improve the customer experience. She has worked for Americo Life, UICI, and Lincoln Financial Group.