Your privacy is important to us. At William Penn Life Insurance Company, we understand that the
information you provide to us or we collect about you is private. This privacy policy is provided
to you so that you will understand what William Penn does with the personal information you provide
to us and the measures we take to protect your privacy.
Who has access to customer information?
The information that you provide to us is used for William Penn purposes only.
William Penn employees and
independent agents have access to your information, and are authorized to review it, only for
the purposes of carrying out their official duties and responsibilities.
William Penn employees and
independent agents are required to keep customer information confidential.
Why does William Penn collect and maintain information?
As a regulated insurance carrier, William Penn is required by state laws and regulations to collect
and maintain certain information about its customers. The information we collect also enables
us to provide you with services and products that meet your individual needs and to provide
you with the high level of customer care that you have come to expect from
William Penn.
What type of information does William Penn collect and maintain?
William Penn collects and maintains various types of information about its customers. The types
of information we collect and maintain about you may include:
- Information that you submit to us, such as your name, address, telephone number, and Social Security Number.
- Information about your transactions with William Penn, such as payment history and account balance.
- Information from non-affiliated third parties about your medical, employment and income history; your assets and liabilities; and your driving record.
- Information from consumer reporting agencies about your credit history.
- Information about you that may be derived from your visits to William Penn's website.
Does William Penn disclose customer information to, or share customer information with, outsiders?
William Penn does not disclose any non-public personal financial or any non-public personal medical information about our customers or former customers to anyone, except as permitted or required by law.
It is William Penn’s current policy not to disclose customer information to, or share customer
information with, other businesses for marketing purposes. If this policy should change,
William Penn
will notify you by mail, and you will be given an opportunity to request that your information
not be disclosed to, or shared with, other businesses for marketing purposes.
How can I contact William Penn if I have privacy questions?
If you have any questions about the privacy of your information, you can contact the Customer
Service Department by:
Mail:
Customer Service Department
William Penn Life Insurance Company of New York
100 Quentin Roosevelt Boulevard
Garden City, New York 11530
E-mail: Customerservice@wpenn.com
Phone: 1-800-346-4773